Under direct supervision, responsible for processing orders, data entry, customer quotes, for materials or merchandise from direct customer contact supporting the Western Region Sales team
ESSENTIAL FUNCTIONS
- Responsible for processing orders for materials or merchandise from direct customer contact.
- Create and monitor work orders to meet production and customer requirements.
- Create sales order's ensuring proper documentation and approvals are obtained prior to order booking.
- Maintains customer files with sales purchase orders, sales orders and other information.
- Tracks sales shipment, delivery, and backlog activities, providing internal sales reports when needed.
- Provides technical assistance to customers and sales personnel via telephone.
- Act as a Liaison between customers and manufacturing, logistics, purchasing, sales, field service and accounting to resolve status, production, delivery and billing inquiries.
- Provide status and data for weekly customer reporting.