Summary

Our Product Operations Team is looking for an operations professional to play a pivotal role in the execution of our product development lifecycle, including ideation, development, launch, growth and sunset, with a heavy focus on go-to-market (GTM) readiness and launch management. If you've built processes in a Product organization and have expertise managing product launches, this role may pique your interest.

As a Launch Manager, you will work closely with product leaders, product managers, and key stakeholders across the entire enterprise to improve the way we work by building processes and systems which make the Workiva Product organization a great place to work.

What You'll Do

• Go-to-Market Readiness:

• Identify best practices and implement scalable and standard launch management standards to ensure consistency of launch management with internal stakeholders and partners

• Enable Go-to-Market process by driving high-priority product launch activities

• Collaborate with various teams, such as marketing, sales enablement, product management, customer success, etc. to ensure seamless execution of a product launch plan. This includes coordinating timelines, deliverables, success metrics, and resources

• Ensure success of the product launch by tracking key performance indicators and conducting post-launch evaluations

• Drive transparency and accountability of launch initiatives with effective reporting, communications and stakeholder engagement and management practices

• Cross-Functional Collaboration: Partner with product, pricing, marketing, customer experience teams, and other relevant departments to manage product and feature releases effectively

• Performance Measurement: Develop KPIs and metrics with leadership to track incremental progress and direction towards initiatives, ensuring success by monitoring key performance indicators post-launch

• Communication and Stakeholder Engagement: Develop and implement a comprehensive launch management communications strategy to drive transparency, accountability, and stakeholder engagement. This includes delivering high-impact presentations to senior management

• Risk Management and Issue Resolution: Identify and mitigate issues, risks, and dependencies throughout the product life cycle. Create change management plans to ensure successful implementation and adoption of new processes

• Efficiency and Process Optimization: Oversee tools and processes to streamline operations and drive efficiency. Establish appropriate processes to maintain alignment and continuity in a rapidly evolving environment

What You'll Need

Minimum qualifications

• 8+ years successfully leading and delivering highly-visible strategic programs in cross-functional work environments

• Bachelor's degree; an advanced degree may be considered in lieu of professional experience

• Experience in the SAAS industry with previous roles in Strategy & Operations, Product Management, Product Marketing, or Launch Management

Preferred qualifications

• Ability to implement at a strategic level and also roll up the sleeves and do the work; easily able to shift from one context to the next

• Strong organizational and prioritization skills with the ability to lead multiple projects simultaneously

• Exceptional program management skills

• Ability to influence key stakeholders, demonstrating strong emotional intelligence and ability to collaborate across multiple disciplines

• Demonstrated communication and presentation skills with the ability to communicateeffectively to executives, management, and teams in both one-on-one and group settings

• Working knowledge of formal change management and decision-making frameworks

• Experience with JIRA/Jira Align/Confluence as well as Roadmap and Project Management productivity tools such as ProductBoard, Asana, and Monday.com

• Product analytics, data analysis

• Facilitation of goal setting, KPIs and success metric formation and tracking

• MBA preferred

Travel Requirements & Working Conditions

• Willingness to travel up to 20% for team and corporate meetings, fostering relationships and representing company interests

• Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements

How You'll Be Rewarded

A discretionary bonus typically paid annually

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.